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How to Whitelist or Blacklist Email in cPanel

This tutorial will show you how to whitelist and blacklist email addresses or entire domain names in cPanel.

What does whitelisting or blacklisting email mean?

Whitelisting an email address means that you are allowing a specific email address to bypass all spam filters.  An email address you add to the whitelist will arrive in your Inbox regardless of the content of that email.

Blacklisting an email address means that the email address will be blocked from reaching your Inbox.  You can also blacklist an entire domain name so any email from the blacklisted domain name will be blocked.

To get started, login to your cPanel control panel.

How to whitelist email in cPanel

1 – Click the Spam Filters icon in the Email section in cPanel.

2 – Scroll down to the “Additional Configurations (For Advanced Users)” section and click the “Show Additional Configurations” link.

3 – Scroll down to the “Whitelist (Emails Always Allowed)” section. Click the “Edit Spam Whitelist Settings” link.

4 – Click the “Add a New ‘whitelist_from’ Item” link.

5 – Enter the email address that you wish to whitelist.

6 – Click the “Update Whitelist (whitelist_from)” button.

How to blacklist email in cPanel

1 – In the “Email” section, click the “Spam Filters” link or icon.

2 – Scroll down to the “Additional Configurations (For Advanced Users)” section and click the “Show Additional Configurations” link.

3 – Scroll down to the “Blacklist (Emails Never Allowed)” section and click the “Edit Spam Blacklist Settings” link.

4 – Click the “Add a New ‘blacklist_from’ Item” link.

When entering addresses, either to the blacklist or whitelist, you can use the following options:

user@domain.com — This will whitelist/blacklist a single email address.

*@domain.com — This will whitelist/blacklist all emails from the domain name.

5 – Enter the email address that you wish to blacklist and click the “Update Blacklist (blacklist_from)” button.

 

Updated on January 8, 2020

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