Keeping an up to date backup of your valuable data is extremely important and we advise all customers to make regular backups of their website files and databases. Being prepared with an up-to-date backup is essential incase any sort of unforeseen disasters occur by means of human error or server issue.
With that being said we also wanted to offer a solution of our own. Our Premium Backup Service for hosting customers was introduced to ensure clients who subscribed to the service had automated backups of their entire account including website files, emails and databases. Every aspect of your hosting account with us would be backed up nightly for up to 5 days. Backups are done using R1soft Enterprise software to a remote server in a different data center. We’ve offered this service for over a year now and the feedback has been amazing. Clients who have been hacked or deleted files accidentally have benefited with automated restores upon request. The time and money you invest in your website is invaluable. Knowing that your website is backed up using our service will allow you to focus on building your site and business.
Clients are be able to restore a single file/folder or entire account as far back as 5 days or anywhere in between (Be it 3 hours or 4 days etc). Once a week we test the backup system with real life scenarios to ensure the backups are taking place.
You can read more about the service and signup here: Premium Website Backup Service
We also have an FAQ page to answer some of the most common questions regarding the service which you can read here: Premium Backup Service FAQ
Our Premium Backup Service can be added to any of our shared hosting, Reseller hosting, Private hosting or VPS hosting plans. Once you signup for the service there is no further action needed on your end. We begin the initial backup that same day and then you’re all set moving forward.
To request a restore simply submit a support ticket and let us know what content you wish to have restored and to which date.
You can be confident that your data will remain safe, secure and up to date with our innovative automated Backup Solution!