When you open a hosting account with HostUpon, you will receive the following list of emails from us:
HostUpon Client Area Details – This email contains your client area username and password to be used on our website.
Order Confirmation – this email contains the details of your order and is simply for your records.
Invoice Payment Confirmation – You will only receive this email if you paid with PayPal. This is your payment receipt.
Credit Card Payment Confirmation – You will only receive this email if you paid with a Credit Card. This is your payment receipt.
Once your account has been activated and approved you will receive one final email with the subject New Account Information. This email contains your hosting account cPanel username and password as well as other important information including our name servers to point your domain name to our servers.
If you do not see the email in your inbox it likely landed in your Spam or Junk Mail folder. This is common with Gmail and Hotmail as the email has multiple links in it.
Be sure to check your Spam folder in Gmail (click ‘more’ on the left side menu and then click Spam)
If you still cannot locate the New Account Information email you can contact support and we can resend the email. Be sure to contact us from the email address you signed up with.