In order to migrate your website from another provider it is important for you to follow these instructions. All communication for moving your website files and changes to your DNS settings are conducted through Support Tickets with our Support Staff.
How to switch your hosting to HostUpon
The most difficult part of hosting with a new provider is migrating all of your data, domains, emails, and websites. HostUpon makes it easy with our FREE transfer and migration service.
HostUpon’s technicians will lead you through the process, and ensure your migration is completed successfully. We offer a complete migration service for free, while you sit back and relax.
Follow these 4 easy steps when you’re ready to make the move!
Step 1: Sign Up for a Web Hosting Plan with HostUpon
HostUpon has been dedicated to providing Web Hosting solutions for small, medium and large scale businesses as well as personal websites for customers around the world.
To get started, Select a Web Hosting Plan and place your order on our website.
Step 2: Get Ready to Transfer Your Site
Once your order has been placed you simply need to fill out the Website Transfer Form. In the subject field you can just put ‘Website Transfer‘.
In the message box please include the name of your current host, the URL of your website and any other additional information you may think will help us.
There are four fields on the form: Domain Name, Control Panel, Username and Password. Once you have entered the required information you can hit the Submit button. That’s it! Your transfer request is now assigned to our migration specialists.
Our team will begin working on the migration and handle everything related to transferring your website.
Once your migration has been completed successfully you will receive an update via email with instructions on pointing your domains name servers to us. Your domains name servers are what tell your domain name where the website is being hosted. You would go to the company where you registered your domain name and look for a spot to change or edit your name servers. Our name servers will be provided to you by our support team in your transfer ticket.
If you are still unsure of how to point your domain to us you can ask us to do this step for you. We will need access to the company where your domain name is registered.
If you want to transfer your domain name registration to us you should still first point the domains name servers to us. Transferring the domain registration to HostUpon should be done AFTER the website migration and name server changes.
Step 3: Test Your Website
After everything has been uploaded and migrated to the HostUpon servers, we’ll ask that you test the website, email, domain name, etc. to ensure everything is working correctly. If you find anything that isn’t working the same way it was on your old hosting provider’s service, let us know and we’ll look into it as soon as possible! Remember: the Domain Name System (DNS) can take up to 48 hours to propagate globally. Once the domain resolves to our servers, everything should be working correctly.
Step 4: Cancel Your Old Hosting Account
It is important you wait until AFTER you’ve tested your website, to cancel your old web hosting service. Once you’ve confirmed everything is working correctly, you can contact your old web host to cancel the service. Ensure you’re cancelling the “hosting” and NOT the domain registration. You’ll need to leave the Domain Name with your current registrar, OR go through the easy process of transferring your domain name to HostUpon (contact us for more information).
Our Sales & Support Team is available 24/7 online and during business hours by phone. We’re always available to answer your questions and ensure a fast and easy migration.