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How long do I have to pay an overdue invoice?

Invoices are generated 14 days before the due date.  Two emails are sent, one 14 days before renewal and a second reminder 5 days prior to renewal.

Payments are due by the invoice due date. If an invoice is unpaid after the due date, the account is automatically suspended.  You have a minimum of 7 days to complete payment.  After 14 days of non-payment the account will be terminated.

We understand that sometimes circumstances beyond your control can result in the need for a few extra days to make a payment. If you need an extension, contact our billing department before the due date and we will do our best to work with you to avoid automatic suspensions and service interruption.

Updated on January 26, 2023

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