With the latest updates to our client area, you now have much more control over exactly who you allow into your account, and what they can do while logged in. Setting it up is a bit more complex than it used to be, so we’ve set up a series of articles on our knowledge base that should help you get started with these new features.
There are some terms that are going to come up often so let’s define those here:
- Account – This contains all your hosting services with us. All your registered domains, hosting packages, and dedicated servers will be linked to an account.
- User – This is the email address, password, (and name) you use to log into your account. Accounts can have multiple users linked to it, and users can be given access to more than one account.
- Contact – This is for notification only. Contacts cannot log into our systems, but do receive emails based on the categories you select when you create the Contact.
So now that we’ve got the definitions out of the way, what now? Below are links to other articles in our KB that detail different possible tasks and how to complete them.
How to update your primary Contact Information
How to grant someone else access to your Account
How to add additional Contacts to your Account
How to update your own login email address